A photo looks blurry, or shows a "Low res" warning

An amber Low res badge means the photo's shorter side is under 800 pixels — not enough detail to print sharply at any size, and less than a modern phone produces.

On screen it may look fine. In print the same photo tends to look blurry, fuzzy, soft, grainy or pixelated, because a printed page packs far more detail into the same space than a screen does.

What to try

1. Find the original. Photos saved from text messages, Facebook or Instagram are compressed copies. The original on someone's phone is usually several times larger.
2. Ask the person who sent it to share it again as the original file rather than a screenshot or a download from social media.
3. Use it smaller on the page. The badge is a warning, not a block. A photo that would look soft filling a whole page often prints acceptably at a quarter of the size.

Adjusting a photo

Click any photo you have placed on a page to open the zoom window. There you can zoom and reposition what sits inside the frame, rotate it, and adjust brightness and contrast.

Those adjustments are yours to make — we do not alter your photos automatically. What we do handle for you is framing: when we detect a face, we position the photo so the face sits in the middle of its frame rather than being cropped off-centre.